All orders must be signed by the buyer and include complete company and contact information.
All prices are F.O.B El Monte, California.
All freight charges are the responsibility of the customer.
We ship by UPS Ground or common carrier of our choice, unless a specific carrier is requested by the customer.
Freight charges are determined by the weight and shipping destination of the order.
We do not guarantee freight rates.
All first order customers are prepaid.
We accept Cash, Check, Money orders, Cashier’s checks, Credit cards (Visa, MasterCard, Discover & American Express).
If payment is not received within 30 days, your order will be automatically cancelled.
Customers may be eligible to receive Net terms upon Credit Department approval. To process a credit application, it must be submitted with a minimum order of $1,000.00. Credit application must include at least three trade references, a bank information with the account number, and the owner’s signature to obtain bank information. Credit card information is required in case order purchased is not paid. Please allow 2 weeks for processing of credit application.
Any C.O.D. transaction is subject to Accounting Department approval and if approved will be charged a $30.00 fee.
Any returned check will have a $25.00 processing fee.
Upon receipt of merchandise, customer must inspect delivery. Any damages or shortages must be noted on the trucker’s delivery receipt.
Claim form for shortages & damages must be submitted to your sales representative within 72 hours of receiving order.
Prior approval is required before any returns can be accepted.
All returns are subject to 15% handling charge.